Commercial Maintenance Services UK Ltd (CMS) has secured a major contract to provide planned preventative maintenance to 173 John Lewis and Waitrose stores nationwide.

Gateshead-based CMS is unable to reveal the exact value of the deal with John Lewis Partnership due to reasons of commercial sensitivity but has confirmed it is worth many thousands of pounds a year to the family-run firm.

It was secured through principal contractor CBRE, one of the largest outsourcing service providers for integrated facilities management.

The timing of the contract comes at an ideal time for CMS – as some of its major clients within the hospitality sector are again being hit by the second lockdown across England.

CMS, which installs, maintains, and repairs business critical systems throughout the UK, including heating, hot water, and electricals, will also provide its 24-hour emergency repair service to John Lewis Partnership.

Nic Smith co-founder and managing director described the contract as a “significant and prestigious win” that will help secure jobs.

He added: “We have worked throughout this pandemic across a range of sectors – including care homes and private hospitals – ensuring they have remained operational.

“We are again starting to see work in certain sectors dry up, particularly in hospitality, which is facing further challenges, so this contract will help bridge what we hope is a temporary gap.”

Waitrose recently awarded ‘Supermarket of the Year’ title by consumer group Which? is set to invest £1 billion over the next five years in both its online business and stores.

Nic added: “Both John Lewis and Waitrose are successful and instantly recognisable brands in the retail and grocery world, and we are extremely pleased to have been selected by CBRE to deliver our facilities management and maintenance services. This contract win underlines the growing reputation of CMS as a reliable partner  for nationwide business.”

The firm, which is this year marking its 20th anniversary, has an extensive client list that includes Four Seasons Health Care, Nuffield Gyms and Hospitals, and Travelodge.