Fresh from its successful acquisition by one of the UK’s largest insurance groups, leading city employer, BGL Insurance, has announced major new growth plans with the reveal of over 100 new jobs.

BGL Insurance is a digital distributor of insurance and household financial services and home to some of the UK’s leading finance brands.

The new roles will be split across two of its contact centres in Peterborough and Sunderland, with new recruits delivering multi-channel customer service support.

BGL Insurance, which has recently been acquired by the Markerstudy Group, has delivered a strong performance this financial year, with ambitious plans to drive further growth into 2023 and beyond with its new owner. With almost three million customers and a further six million across the wider Group, the new hybrid Customer Experience roles will be pivotal in helping the business to not only maintain its market-leading position, they will also support in the delivery of the growth.

Laura Mullaney, Customer Director at BGL Insurance, said: “Now is an ideal time to join BGL Insurance as together with the Markerstudy Group, we have ambitious plans. We are extremely proud of our Customer Experience colleagues, who are the faces behind many of the brands that UK consumers know and trust. The financial services sector is a fast paced and exciting industry to develop a career in and having recently invested in our training and talent programmes, along with the benefits packages offered to colleagues, there has never been a more exciting time to join BGL Insurance.”

Jane Reid, Customer Experience Representative, added: “I have been with BGL Insurance for over 15 years now and what a great company it is to work for. We have excellent benefits and career opportunities, regardless of how long you have worked here. I also have the pleasure of leading our department engagement team. This gives colleagues the opportunity to come up with new ideas to help keep teams motivated, feel supported, while having a bit of fun and creating a good work life balance. We welcome our new colleagues with open arms, it really is a place to thrive.”

The new roles are designed to be hybrid, meaning colleagues will work both in the office and from home, so if you are looking to become a part of an exciting growth story, visit for more information.